What are your turnaround times?
Business and postcard orders approved before 5pm E.S.T will go into production and be ready for shipping in 24 hours in most cases. All other products such as brochures and posters take5-7 business days after approval.

What type of paper will my job be printed on?
All of our cardstock jobs are printed on 12pt coated two sides (c/2/s)
All our text jobs are printed on 100# c/2/s text
All of our online prices for postcards, greeting cards, die-cuts and business cards are for jobs printed on our house stock which is 12pt coated two side (c/2/s) cardstock.

I designed my files, but I'm not sure if I did it right?
If you're not sure if what you did is printable, send us your files and we'll examine them for FREE

What types of files do you accept?
If you are submitting your own print ready files, we can accept native files from the following programs:

•Corel Draw (CDR)
• Adobe Photoshop (.psd)
• Adobe Illustrator (.ai or .eps)
• Adobe InDesign (.indd)
• QuarkXpress (.qxd)

We also accept the following file formats: .eps .pdf .tif .jpeg

What are RGB and CMYK color modes?
Most graphics software programs give you the choice to work in either RGB or CMYK color mode. Scanners and digital cameras create images and computer monitors display images using combinations of just three colors: Red, Green and Blue (RGB). These are the primary colors of light, which computer monitors use to display images on your screen.

Offset printing presses print full color pictures and images using a different set of colors, the primary colors of pigment: Cyan (blue), Magenta (red), Yellow and Black (CMYK). This is "4-color process" or "full-color" printing that comprises the majority of magazines and marketing materials you see every day.

If you have not created your digital layout or design using CYMK color space to begin with, at some point your RGB file must be translated to CMYK in order to print it on a printing press.

How long will it take to design my order?
All graphic design work is done as a first-come, first-served basis. All our designs are custom made and do not come from templates like most competitors, therefore for smaller jobs such as a business card or postcard it normally can be 1-2 business days before you see a proof. Brochures and larger sizes are bit more time consuming depending on complexity and can take up to 5 business days to see a proof. Again, this is all just an estimate depending on how busy the design department is, and we generally can generate graphics very quickly.

What is "Gang-Run " printing?
We are is able to offer lower prices because we print orders in very large quantities, with hundreds of other print jobs on large sheets of paper which are then cut down after printing has occurred. This is also known as "gang-run" printing. This helps to reduce the costs of making printing plates and other setup fees.

IMPORTANT DETAILS CONCERNING COLOR REPRODUCTION
Gang-Run Printing refers to the specialization in supplying customers with affordable four-color printing. Utilizing this method known as "Gang-Running", this approach combines your short-run jobs with others having similar requirements. This allows the initial production costs to be spread out over several jobs, greatly reducing the make-ready charges for each customer. All work is carried out by skilled professional on state-of-the-art equipment to assure you quality work at affordable prices.